Where are they hosted?

Our primary hosting location is the MikiPro Data Center in Albany, Auckland, with live replication to up to two or three other locations depending on the product.

Do I have live access to logs?

Yes—you may use the PBX to access live tracking of your calls, including metrics like call volumes and average duration.

Are there options for redundant backups?

Yes—Hosted PBX systems are tailored with various redundancy levels to match uptime requirements; even entry-level systems run on high-end redundant HA clusters.

Are there any limitations on call destinations?

No—unlike many providers, we do not limit call destinations. You can dial even high-risk countries, while we monitor for unusual call volumes to minimize PBX hacking risks.

Is this solution suitable for non-corporate clients?

While primarily targeting corporate and wholesale clients, we also support retail clients through our Stream-Line brand for SMB-friendly services.

Can I resell this to my clients?

Yes—all offerings are available as white-label wholesale solutions. We support wholesale partners with customizable PBX services for their clients.

Cloud and hosted PBX

Looking for a reliable cloud hosted PBX system in New Zealand? Mikipro provides scalable business VoIP phone systems designed for remote teams, growing companies, and modern workplaces. Our hosted PBX solutions help businesses improve call management, reduce communication costs, support hybrid work environments, and maintain reliable phone connectivity across New Zealand. Whether you need a cloud phone system for a small office or a multi-location business, our hosted VoIP services offer flexibility, mobility, and enterprise-grade performance without expensive onsite PBX hardware.

Popular Hosted PBX Features

Cloud-based business phone systems
Remote work and mobile calling support
VoIP call routing and voicemail
Multi-location office connectivity
Scalable communication solutions
Local New Zealand support

Hosted PBX
Reasoning

You may be asking yourself why bother with a hosted solution if my on-premise solution has done just fine. Communications is evolving more rapidly then it ever has and new technologies and integrations are coming in from all day to day systems from CRM to Microsoft Teams.

Hosted PBX
Flexibility

One of the key benefits of the hosted PBX solution is that it can adapt to your requirements, environment and ever-changing business state. Adding more staff for a short period is no problem. Adding another office to the same PBX is easily supported. Having staff work from home on their work extensions is also not an issue. The possibilities are truly endless

Using hosted Pbx to your advantage

Are you ready to improve your
phone systems

We all rely on our calls comeing through. Reliable PBX systems are not a nice to have but a must have for your business. If you recognise all the benefits of our hosted PBX to find out pricing and more:

Cloud & Hosted PBX

Our hosted PBX systems are the ideal solution for maximum redundancy and performance customers.

The Benefits of a Hosted PBX

There are several key advantages to using a Hosted PBX versus a traditional telephone service or purchasing an office telephone system.

Initial Cost Savings: You do not need to make a large upfront investment by purchasing an office telephone system and there is no need to maintain it. With a Hosted PBX solution the office telephone system is operated and maintained by MikiPro.
Ongoing Cost Savings: A Hosted PBX implementation is significantly more cost-effective over the long run than a traditional on-site PBX solution.
Geographical Flexibility: Employees can work from anywhere when your office phone system is virtual. You can have employees working from home, other offices, mobile phones, as well as overseas.
Local Presence: Hosted PBX systems allow you to get local virtual numbers in cities where you are not physically located which allows you to create a virtual presence or open a virtual office in any country around the world.
Credibility: For small businesses a virtual system can give them instant credibility by presenting their customers with a professional-sounding telephone solution. Traditional telephone systems are generally cost-prohibitive for smaller organizations. Using an Interactive Voice Response service would project a larger company appearance.
Scalability: Traditional phone systems are limited by how many users they can handle as well as how many lines you have purchased from your local telephone provider. Virtual systems can expand and grow with your business as you need them to.
Quick Setup: A Hosted PBX solution can have you up and running extremely quickly compared to that of a copper telephone system.
Ease of Use: End-user management of a Hosted PBX is far more user-friendly than is the case with traditional solutions. Intuitive web interfaces mean that anyone can manage, monitor and make changes to the service at any time, without needing any specialized skills or experience and while being able to access the PBX from off-site

Looking to improve your old PBX system and save money

NO "creative" lease contracts with finance companies, NO undisclosed costs just high quality service provided from the first contact

Click me

Hosted PBX Features

Our cloud-based service provides a wealth of powerful features, many of which are included at no additional cost. Below is a categorized list of some of the most popular features. Work Anywhere:

Cloud and hosted PBX